[back to top]
If a DVD or Video is
listed as new will it always be shrink-wrapped?
Unfortunately not all distributors shrink-wrap their new product,
however we guarantee that all product listed as brand new is just that.
[back to top]
Will your Videos play
on my video recorder?
Our Video are not "gray" imports they are designed (and
we guarantee them) to play on Australian VHS players and recorders. They
are recorded in PAL VHS format. They may also play in some multi-system
players, consult your video player instruction book.
[back to top]
Will your DVDs play on my DVD player?
Our DVDs are not "gray" imports they are designed (and
we guarantee them) to play on Australian DVD players. They are formatted
in PAL and encoded for Region 4 unless stated otherwise on our auction
listings. You may notice that some discs have multiple zones (listing
shows: All Zones) ensuring playability in other countries, providing your
DVD player and television are both PAL compatible.
[back to top]
Will your DVDs play on my computer?
Generally speaking all DVDs playback on home computers or laptops provided
they have a DVD-ROM drive which is compatible with the region encoding of
the disc. Most computer monitors will display both NTSC and PAL signals.
We do however advise you to check your manual for verification before you
proceed with purchase of DVDs.
[back to top]
Quite often the cause of this can be due to discs that have been handled
incorrectly (i.e. fingerprints or scratches on the read surface, discs
forcibly removed from their casing causing cracks etc). It is most unusual
for a disc to be faulty in any way when manufactured. There are rare
instances of faulty batches which usually result in product recalls. It is
therefore imperative that you check for any of these problems before
contacting us. Occasionally discs have been found to be not compatible
with certain DVD players which is why we encourage our customers to
firstly check any problem discs on another brand of player. Failing this
read on for details of our 100% Satisfaction Guarantee.
[back to top]
Is your 100% Satisfaction Guarantee genuine?
Absolutely! We guarantee our auction listings to accurately
reflect the condition and content on the DVDs and Videos that we sell and
that your DVD or Video will play on players in Australia. If you are not
completely happy with your DVD or Video purchase email us here:
We will
send you an email with instructions about returning your
item. Please note only the purchase price of the item is refundable, any
postage and packing charges are not included.
[back to top]
Do you sell DVDs and Videos anywhere other than eBay Auctions?
No, not at the present time. eBay on-line auctions provide a
measure of security for both sellers and buyers and it is a convenient way
to conduct business over the internet. This assists in keeping our
overheads down and this keeps our prices down.
[back to top]
Why are your DVDs and Videos so cheap?
We don't consider our DVDs or Videos to be cheap, we think they
are priced with-in a range that all DVDs and Videos should be priced.
Hollywood studios and distributing companies are making a lot of money
from over-charging on DVDs and Videos! We think it's about time retailers
took a stand and started offering consumers DVDs and Videos at lower
prices.
[back to top]
How can I pay for my auction purchase?
We offer several convenient methods of paying for your auction
purchases. Pay online with your credit card (PayMate, PayPal),
transfer payments directly to our bank account or send us an Australia
Post Money Order or Bank Cheque. When you win an auction item you will
receive an email invoice to your registered eBay address soon after the close of
the auction. This email will set out in detail the various methods of
paying for the auction. You can pay in either AUD or USD. You can also make
secure online payments in AUD or USD.
[back to top]
My questions haven't been answered!
[back to top]